How do I turn off GuardedID®?
GuardedID® protection is provided to most desktop programs by the “Desktop Protection” component represented by the “G” icon in the Dock. End or temporarily disable protection by right-clicking on the “G” and selecting “Exit” or “Disable”. GuardedID® will display a reminder that you are terminating Desktop Protection…
What does a green dot (.) mean when seen in the “G” in the Dock?
A green dot means GuardedID® is activated with a valid license and protecting you when you enter any keystrokes on your keyboard.
Does GuardedID® work with computer games?
You must disable GuardedID® during play with certain games. GuardedID® is designed to protect your browser sessions and desktop applications (MS Word, Excel, Outlook, VPN clients, IM chats, etc.). GuardedID® protects some “online web browser games” but not all of them. GuardedID® currently does not protect gaming app…
How do I know GuardedID® is protecting browsers such as Chrome and Opera, which do not support a GuardedID® toolbar?
When you are using browsers such as Chrome, Opera, etc. that do not have GuardedID® toolbars, the “Desktop Protection” agent is active. When you see the “G” in the notification area (system tray) at the bottom right of your screen, you know that GuardedID® Desktop Protection is ready. Each time you press a key, the “…
How do I know GuardedID® is working when I’m typing in desktop applications?
When you are in a desktop program like Excel or Outlook, the “Desktop Protection” agent is active. When you see the “G” in the notification area (system tray) at the bottom right of your screen, you know that GuardedID® Desktop Protection is ready. Each time you press a key, the “G” will flash to indicate that encryp…
How do I turn off GuardedID®?
GuardedID® protection is provided to most desktop programs by the “Desktop Protection” agent represented by the “G” in the notification area (system tray) in the lower right of your screen. You can temporarily disable protection, or stop running the program (exit). Neither option uninstalls the software. * Temporar…
I received a “GuardedID® keyboard driver is not responding” warning. What should I do?
GuardedID® constantly verifies that its kernel driver is secure. Under some conditions, legitimate Windows programs might block this verification. If you type 10 characters and GuardedID® cannot verify, it will issue this warning. The recommended solution is to reboot. If that is not practical, “warm restart” your c…
