I have a subscription for two devices. How do I activate the second device?
If you have purchased a subscription for two devices: After you have activated and installed MobileTrust® on one device, use the second device to download the app from the Apple AppStore (for iOS devices) or Google Play (for Android devices). When prompted, enter the email address and password associated with you…
Does MobileTrust® work with all mobile apps?
MobileTrust® works with all apps that accept a third-party keyboard.
Does GuardedID® work with computer games?
You must disable GuardedID® during play with certain games. GuardedID® is designed to protect your browser sessions and desktop applications (MS Word, Excel, Outlook, VPN clients, IM chats, etc.). GuardedID® protects some “online web browser games” but not all of them. GuardedID® currently does not protect gaming app…
What applications and browsers does GuardedID® protect?
GuardedID® protects most Windows applications and browsers with keystroke encryption including Microsoft Edge, Google Chrome, Mozilla Firefox, and Internet Explorer. For Mac users, Apple protects many if not all browser password fields.
How do I know GuardedID® is working when I’m typing in desktop applications?
When you are in a desktop program like Excel or Outlook, the “Desktop Protection” agent is active. When you see the “G” in the notification area (system tray) at the bottom right of your screen, you know that GuardedID® Desktop Protection is ready. Each time you press a key, the “G” will flash to indicate that encryp…
What is the difference between MobileTrust® and other anti-keyloggers?
MobileTrust® takes a unique approach to snoop protection. When you type on your keyboard, MobileTrust® encrypts all keystrokes at the point of origin (your keyboard), then carries those encrypted keystrokes to your apps via a proprietary path, bypassing the place where keyloggers reside. Existing and new keyloggers c…
Where do I get the MobileTrust® app?
MobileTrust® is available for download from Apple AppStore (for iOS devices) or Google Play (for Android devices). The app can be downloaded and installed at no charge, but you must purchase a subscription and have a valid enrollment activation key to activate the app.
What is GuardedID®?
GuardedID® is a software program that encrypts your keystrokes between the keyboard and your desktop applications and internet browsers, so that keyloggers cannot steal your personal or financial information. GuardedID® works with all major browsers to block keyloggers from grabbing information going to internet app…
