How do I know MobileTrust® is working when I’m typing in mobile apps?
As long as your keyboard is clearly labeled as the “Secure Keyboard”, with the MobileTrust® logo, you can be sure MobileTrust® is protecting your device.
On MobileTrust for iOS the keyboard changes for "password" fields.
On Apple systems, Password fields (and possibly other "hide text" fields which show dots instead of what you type) have a special security mode where the system forces the devices own keyboard in place of any 3rd party keyboard. This makes the "Secure Keyboard" change to the device keyboard when you touch into such a…
I installed and activated MobileTrust®, but I don’t see it working. What do I do?
MobileTrust® relies on a secure keyboard feature to encrypt your keystrokes. During installation, MobileTrust installs a new extension of your device’s native keyboard. After you install MobileTrust®, you need to select the MobileTrust® Secure Keyboard to begin typing securely.
What internet browsers are supported by MobileTrust®?
MobileTrust® works with all major browsers. For iOS users, Apple protects many if not all browser password fields.
I have a subscription for two devices. How do I activate the second device?
If you have purchased a subscription for two devices: After you have activated and installed MobileTrust® on one device, use the second device to download the app from the Apple AppStore (for iOS devices) or Google Play (for Android devices). When prompted, enter the email address and password associated with you…
Does MobileTrust® allow autofill and autocorrect?
For security purposes, MobileTrust® does not allow autofill or autocorrect. To use these features, disable the secure keyboard. (MobileTrust® cannot protect your device against keyloggers when it is logged out or disabled.)
How do I turn off MobileTrust®?
To turn off MobileTrust®, go to Apps, tap the MobileTrust® icon, and tap “LOGOUT”.
Does MobileTrust® work with all mobile apps?
MobileTrust® works with all apps that accept a third-party keyboard.
The Secure Keyboard has stopped working for me. MobileTrust® is telling me that I need to login for the keyboard to work, but I am already logged in. What should I do?
Be sure to login with “Keep me logged in” selected. If “Keep me logged in” was selected, and the keyboard still does not work, please restart your device.
Can I manage my MobileTrust® user profile online? What is the SFT Cloud Website?
You can manage your MobileTrust® user profile, including username (email address) password, profile name, and other details at the SFT Cloud Website . Use the same email address and password as you use for the MobileTrust® app. Once you’re logged in, click your email address in the upper right to access your user pr…
