When I try to activate GuardedID®, I receive a message like “This machine has been activated with a different key”. What should I do?
A serial number (called Machine ID) is assigned to each computer. Your Machine ID is already activated, but with a different license key. If you have another license key, try to activate with it. If not, please create a support ticket to get help resolving this issue.
How does the SFT Cloud Website relate to MobileTrust®?
MobileTrust® users can manage their profiles (change password and email address; manage devices; view license key and subscription detail, etc.) using the SFT Cloud Website. Login to the SFT Cloud Website using the same email address and password you use for the MobileTrust® app.
