Is GuardedID compatible with Bitdefender?
If you experience errors with GuardedID while you have Bitdefender installed on your system, please launch Bitdefender to ensure that it has not blocked/quarantined any GuardedID files (default location: C:\Program Files (x86)\SFT\GuardedID\) and, if so, unblock/trust/restore these files to resolve any issues with Gu…
When I started my computer I received a warning that an untrusted driver was detected. What should I do?
GuardedID® uses the Windows driver signatures to be certain that your kernel is intact. If this message is reported for a Microsoft driver like “i8042prt.sys” for Windows 7, the issue is likely due to Microsoft update KB3004394. Copy and paste into the address bar of this browser for more information. Otherwise a…
How do I fix the "GID Agent Service is not running" error?
If you have Kaspersky installed alongside GuardedID, you may receive an error which says " GID Agent Service is not running ". To fix this error, launch Kaspersky and disable its " Release resources to the operating system when the computer starts " setting. Then, reboot your PC.
