If the old computer still works, make sure you have a record of your license key, then deactivate GuardedID®. You can see your license key by clicking on the GuardedID® Dock icon and going to “Manage | Manage License”. Write down the long string of characters and dashes shown in the license field. Then use the tool to deactivate GuardedID®.

Once your new computer is ready, and GuardedID® is installed, simply click the “Activate” button in the GuardedID® Dock icon. The Manage License form will open where you enter your license key (that you previously wrote down); click “Activate”. GuardedID® will start protecting your new computer.

If the old computer is not available, send an email with the name and email address you used when you purchased GuardedID® to [email protected]. You will receive additional instructions.